CISSP Practice Exam 2026 – Complete Prep Guide

The Information Technology Infrastructure Library (ITIL) provides a structured approach to IT service management with a focus on aligning IT services with the needs of the business. It encompasses a comprehensive set of best practices that guide organizations in designing, delivering, managing, and improving IT services to enhance overall service quality and operational efficiency.

ITIL emphasizes service lifecycle management, including stages such as service strategy, design, transition, operation, and continual service improvement. This framework is widely adopted by organizations looking to improve their IT service delivery and effectively manage service-related risks.

The other choices do not accurately characterize ITIL's focus. While software development frameworks exist, ITIL specifically addresses service management. It is not primarily centered on regulatory compliance, which concerns adherence to laws and standards, nor is it a dedicated method for managing cybersecurity risks, although its practices can contribute indirectly to improving security through better service management.